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Patient Lookup List – Help Menu

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Help on the menu bar on the Patient Lookup List has the following options:

  • Help
  • Latency Information
  • Popup Help
    •  Click once to activate display window. When the mouse pointer is located on an area, the display window will explain the function of each icon or button. The exception to this is on the Transaction screen, where a status bar at the bottom of the screen will indicate either an explanation or direction. Note: The Login screen will also include a message explaining “Enter your Login Name and Password and click [OK] or press the [Enter] key to continue.”
  • Tips
    • This feature is the Tips of the Day! The checkmark indicates this feature is turned on. You can turn on the Tips screen again by selecting this feature at any time. A checkmark means that the Tips window will appear when logging into MOGO.
  • About MOGO
    •  This is similar to the screen that is shown when you open the MOGO program on your computer. Information such as MOGO’s toll-free number is shown, along with the MOGO program version number. Click on the line where the MOGO version number is shown to view details. Click on the word “Exit” to close.
  • Database Folder Setup
    • This screen displays:
      • Database Engine
        • Either Microsoft SQL Server or Microsoft Azure (Cloud).  Jet 4.0 is no longer used.
      • Shared Data Folder
        • For Server Users, this is the location of the MOGOWIN folder.  This will be disabled for Azure users.
      • SQL Server Name
        • This will be the name of the server computer where SQL is installed. This will be disabled for Azure users.
      • Azure Key
        • For Azure users, this is the unique Azure ID that is assigned by Microsoft when your data is established on the Cloud. This field will be disabled for Server users.
      • Packet Size
        • For Azure users, packet size can be adjusted to help increase performance.  This field will  be disabled for Server users.
    • The Database Folder Setup screen will be automatically displayed if MOGO cannot find the SQL server. The message at the bottom will inform you that a firewall may be blocking SQL server communication. There are “browse” links next to the Database Folder and Server Name fields for Server users.
  • Register MOGO Multi-Location System
    • The Multi-Office Location feature allows remote access to an office database from any of your other offices. There are separate pricing and licensing requirements for the Multi-Office Location feature.
  • Download Additional License
    • MOGO Server has three license levels: Business, Business Plus, and First Class.  MOGO Support utilizes this option to download the updated license after it has been purchased.
  • Login as New User
    • To login at a workstation under your own login name and password. The Supervisor sets up login names and passwords. You can also use [Ctrl-L] from the keyboard.
  • Change Login Location
    • Multi-Location offices can use this to switch to another location under the same login. The Supervisor sets up login names and passwords as well as the rights to access additional locations. You can also use [Ctrl-O] from the keyboard.
  • Office Communication System
    •  This is used to go to the OCS, which is used for payroll and employee tracking. Employees can also “clock in” and “clock out” from here.
  • Employee Time Card
    • The Bulletin Board which opens will allow employees to “clock in” and “clock out” without opening the Office Communication System. You will be asked for your login name and password. The Time Card will then appear as a “clock” icon on the Windows taskbar. You can right click on this icon to open a popup menu. The menu has choices to Un-Snooze Messages and Reminders, Open MOGO OCS, Clock In and Clock Out, Login as New User, Send Message, open the OCS Bulletin Board.
  • Refresh [F5]
    • Refresh will update the Patient Lookup list so that your workstation will list any new patients that have recently been added.
  • Update Incomplete Treatment Fee
    • It is used with the Auto Tx Fee Update feature from Office Setup. This allows you to automatically update fees for all incomplete treatment or only for incomplete treatment that meets specific criteria.
  • Re-Index Family Head List
    • This will update the list of Family Heads.
  • Reset Patient Display Location
    • This is used with the Multi-Location feature. It allows you to reset the patient’s location so that they are only displayed in the location that was marked as their “Primary” location.

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