Electronic Claims – Deleting
Before sending electronic claims, the list on the Not Sent tab will allow you to delete any of the claims from the list. For example, you may want to delete a claim that was done incorrectly.
- Click on any claim that you would like to delete. It will be highlighted. To select multiple claims, hold the [Ctrl] key and click the selection box next to each claim.
- Click on the Delete icon.
- MOGO will ask if you are sure you want to delete this claim.
- If you say yes, MOGO will display the following message: “Please go to the Patient’s transactions and delete the e-claims code.”. Click [OK].
Note: If you do not delete the code from the Patient’s Transaction screen, this claim will continue to be tracked on the Past Due Insurance Claim or Past Due Insurance Pre-Authorization Treatment Status reports in the To Do List.
The claim will be removed from the Not Sent tab but will not be sent to History.